1. Overview
At Nyah Hair Studio, customer satisfaction is our priority. We are committed to ensuring that you love our products. If for any reason you’re not completely satisfied with your purchase, we offer a simple returns process.
2. Return Eligibility
To be eligible for a return:
3. Non-Returnable Items
Certain items cannot be returned:
4. Return Process
To initiate a return:
5. Refunds
Once we receive and inspect your returned item:
6. Exchanges
We only replace items if they are defective or damaged. To exchange a defective product, please contact us within 7 days of delivery.
7. Late or Missing Refunds
If you haven’t received a refund yet:
8. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect. Original shipping fees are non-refundable.
9. Contact Us
If you have questions about our Refund and Returns Policy, please reach out at [email protected]